Health Check

CheckMySystems forms partnership with Mobile CCTV Systems

Mobile CCTV SystemsCheckMySystems and Mobile CCTV Systems are delighted to announce a partnership to provide remote CCTV diagnostic and integrity checking services to multi-vehicle installations.

 

Mobile CCTV Systems specialise in providing vehicle CCTV solutions for Commercial, Emergency Services and Military vehicles.

Speaking of the partnership, Duncan Ross, Managing Director of Mobile CCTV Systems Ltd., comments “Our customers may have many hundreds of CCTV systems in various vehicles over a large geographic area. It is essential to ensure that the CCTV system in each vehicle is operating correctly and hasn’t been tampered with or vandalised, but this is often very difficult to achieve.”

“The CheckMyCCTV solution provides our customers with remote status monitoring and reporting, ensuring that systems which are not operating correctly or are compromised can be rectified in a timely manner, rather than being discovered after a critical incident has occurred which wasn’t captured.”

Darren Rewston, Managing Director of CheckMySystems Ltd. adds “CheckMyCCTV is used to monitor over 6,000 static CCTV installations, and our partnership with Mobile CCTV Systems extends this support to provide diagnostic monitoring CCTV systems in vehicles”

“CCTV systems installed in vehicles operate in a much harsher environment than their static counterparts, and the cameras can be more susceptible to faults, tampering, and vandalism, so it is essential to ensure the integrity of the systems when they are in use. Mobile CCTV Systems have recognised this, and their CheckMyCCTV solution offers real peace-of-mind to their customers”

For more information about the CheckMyCCTV service from Mobile CCTV Systems Ltd., contact
+44 (0) 118 927 2137 or email info@nullmobilecctvsystems.co.uk

Visit Mobile CCTV Systems at www.mobilecctvsystems.co.uk 

For more information about CheckMyCCTV, contact +44 (0) 161 8706137 or email info@nullcheckmysystems.com

Are your CCTV systems being tampered with?

CCTV TamperingWe have had increased number enquiries from customers who suspect their CCTV systems have or are being tampered with or vandalised to prevent the detection of criminal activity.

CheckMyCCTV is designed to ensure CCTV systems are operational 24/7, but in many cases it can also detect if the system has been tampered with using the same checks.

Typical ways a CCTV system may be tampered with include:

  • Disconnecting a camera.
  • Unplugging the CCTV from the network.
  • Moving or obscuring a camera.
  • Switching off the system.
  • Changing the time/date on the CCTV system.
  • Switching off or deleting the recording.

Each of these anomalies can be checked automatically using CheckMyCCTV every hour of every day, allowing users to remotely detect whether a CCTV system has been tampered with or developed fault.

Customers who manage or maintain remote multi-site CCTV systems will benefit from CheckMyCCTV tamper detection monitoring to ensure their systems are operating as expected.

CCTV systems are often only checked or maintained once a year, giving the perpetrators ample opportunity to render the CCTV system useless by switching it off, moving the cameras, or otherwise tampering with the system.

Let CheckMyCCTV perform daily tamper checks on all your remote CCTV systems and alert you to suspected tampering activity or faults.

If you would like to discuss how CheckMyCCTV can ensure your systems are operational 24/7, please contact us on 0161 870 6137 or email info@nullcheckmysystems.com

 

Justice Security uses CheckMyCCTV to provide proactive CCTV Health Monitoring

CheckMySystems Ltd. has signed a major deal to provide UK installer Justice Fire and Security with the latest version of its innovative CheckMyCCTV health monitoring software solution.

CheckMyCCTV is designed to automatically identify and report specific CCTV issues, whether it be a camera, hard disk, recording, or network connection failure.

Following the agreement with CheckMySystems Ltd, Justice Fire and Security will be offering CCTV health monitoring to all of its customers. The Birmingham-based installer, which also operates ten additional branches across the UK, sees the diagnostic capability unlocked by CheckMyCCTV as an important enhancement to the professional and proactive service it provides for its CCTV customer base.

Justice Fire and Security already has a strong focus on best practice as a member of the BSIA, a founder member of NSI with NACOSS Gold for electronic security systems and works to the BS8418 standard for detector activated CCTV systems.

Dave Sanders the Managing Director, and founder of Justice Fire and Security is enthusiastic about the potential operational benefits of CheckMyCCTV: “In my view, rolling out CheckMyCCTV is going to make a tremendous difference to what we can offer our customers. At a practical level it means that we now have access to up-to-date information, around-the-clock, on the status of our customers’ CCTV systems. By receiving instant notification of specific failures action can be taken in a timely manner to get things back up and running.

“Before adopting CheckMyCCTV we may not always have known about a system fault until an engineer actually travelled to site to carry out an annual routine inspection. The beauty of CheckMyCCTV is that the software allows vital checks to be carried out remotely so the time and effort of our engineers can targeted in a more focused way. Crucially, it also prevents issues being left unresolved which of course is a critical factor where site security is concerned.”

Dave is also pleased with the support provided by CheckMySystems in the lead-up to CheckMyCCTV going ‘live’: “The team at CheckMySystems have been extremely helpful in setting up the system, which went smoothly, and answering our technical questions. We are currently running CheckMyCCTV on two 40 inch displays in our main service office.

The software is well designed and easy to use and we particularly like the ability to display two elements simultaneously: one highlighting the status of sites with a user-friendly ‘traffic light’ system and the other a map of their specific locations.”

Commented Darren Rewston, Managing Director at CheckMySystems Ltd on the deal with Justice Fire and Security: “We are delighted that, following a trial, Justice Fire and Security has decided to take-up CheckMyCCTV as an added value service to their customers. CheckMyCCTV provides an intelligent and economical way to monitor the status of security-critical CCTV systems across multiple sites.

The number of sites covered by CheckMyCCTV has grown dramatically over the past 12 months, with particular interest from the retail sector, where multiple CCTV systems are spread over a large geographical area. This is a trend that we expect to continue as more and more installers and monitoring centres look to offer CheckMyCCTV health monitoring to their customers. In addition, we have made significant strides increasing the number of systems that CheckMyCCTV is compatible with and now support over 25 brands, including: Dedicated Micros, Xtralis, Samsung, Dallmeier, Vista, Hikvision, Genie, and Videcon, with more on the way.”

For more information on Justice Fire and Security please call: 0845 468 0927 or visit www.justicesecurity.co.uk

Genie CheckMyCCTV Promotion

Buy a Genie DVR in September and October to qualify for FREE CheckMyCCTV Status and Operation monitoring software and a 1-year licence for each unit purchased.

CheckMyCCTV allows you to diagnose issues on your CCTV installations to ensure they are operating correctly at all times. Find out more about CheckMyCCTV HERE

UPDATE: This offer now includes our Hosted CheckMyCCTV Service for 1-year for each unit purchased. The hosted service includes Daily checks, Daily Status Report emails, and Web based CCTV Status viewing for your browser or Smartphone.

Genie DVRs purchased in September and October have a voucher in the box with a unique code. To claim your free licenses, register the voucher code(s) below:

[si-contact-form form=’5′]
Terms and Conditions
1. Genie CCTV Ltd. and CheckMySystems Ltd. reserve the right to remove this offer at any time without prior notice.
2. Offer only valid on Genie BDVR, EDVRH, and GDVRH products with vouchers in the box.
3. Offer runs from September 1st 2012 until October 31st 2012.
3. One software installation and a maximum of 25 licenses permitted per company.
4. Vouchers expire on December 31st 2012.

Cut the cost of remote CCTV maintenance

CheckMyCCTV Maintenance Over the last 30 or so years, CCTV maintenance contracts have barely changed. Usually consisting of One or Two scheduled ‘pre-emptive’ maintenance visits a year to check that the system is working correctly.

In the era of tape based CCTV recording, scheduled maintenance was required to maintain the quality of recordings as the tapes and VCR heads became worn over time, but with digital CCTV systems this is not the case.

Pro-active not Pre-emptive

With modern Digital CCTV systems, there is no gradual degradation of recording quality between maintenance visits. CheckMyCCTV can monitor network connected CCTV systems for faults and recording issues, allowing maintenance visits to be targeted towards sites that actually need them.

Scheduled maintenance visits only ensure that your customers’ CCTV systems are working on the day of the visit, or two for bi-annual maintenance, but what about the other 363 days of the year when there’s no engineer on site?

Remotely Monitored Fault Reporting

CheckMyCCTV changes the way CCTV maintenance visits can be conducted. By automatically providing  Remotely Monitored Fault Reporting your customers are getting a maintenance package which is suited to the Digital era.

The benefits of remotely monitoring your customers’ CCTV systems for faults include:

  1. Peace of mind that your customers’ installations are working 365 days of the year.
  2. Immediate notification of fault conditions, often before the customers are aware of them.
  3. Proactive approach to customer service, rather than expecting your customers to detect issues.
  4. Increased efficiency of maintenance contracts – Pay As You Go and reduced visits to provide you and your customers with a ‘best value’ proposition.
  5. Reduced Costs of site visits by taking service engineers off the road, reducing fuel and labour costs, and improving the first visit fix rate.

A typical installer with 100 remote sites can save more than 30% of their Labour and Fuel costs by replacing two scheduled site visits with a single scheduled site visit and an emergency site visit triggered by CheckMyCCTV.

Pay As You Go Maintenance contracts

Current Pay As You Go maintenance contracts require the customer to detect faults and report them to the installer, in reality customers only tend to discover faults when they require footage from the CCTV system which is often not available. At this point, the damage is already done, the system you installed and maintain did not work and whether it is your fault or not, it is the your name and reputation that are tarnished.

By implementing CheckMyCCTV, faults are detected as soon as they happen, allowing you to pro-actively contact your customer to advise and arrange a site visit.

The next time you get a call from your customers to report a fault with their CCTV system, think how much better it would have been if it were you telling them that you have found a fault and you’re sending someone to fix it.

It’s time to drag maintenance contracts into the digital era, provide your customers with a better service for less with CheckMyCCTV. Contact Us for a FREE Trial to see how.

 

 

CheckMyCCTV Starter Pack Promotion

For a limited time, we’re offering new customers our CheckMyCCTV Starter Pack, which gives you everything you need to start checking the Health, Status, and Operation of your CCTV installations right now, at a great value price.

 

The CheckMyCCTV Starter Pack includes:

 

  • CheckMyCCTV Software (Client/Server)
  • 25 Unit One-year License
  • Remote Configuration*
  • Remote 1-hour Training Session*

Sign up for a 14-day FREE CheckMyCCTV trial today and see if your CCTV systems can be monitored for operational issues and faults, every hour of every day.

* Remote Configuration and Training session requires remote access using free TeamViewer software.

Visit all your sites, without leaving your seat

With today’s high fuel costs, making unnecessary maintenance visits to customers’ sites can add a pretty high hidden cost to your bottom line. For example, a typical 100 mile round trip will cost in excess of £15. In isolation that may not seem a great amount, but how many miles do your service engineers cover in a month?

CheckMyCCTV can reduce the number of service visits you make by connecting to all your sites and automatically diagnosing issues before an engineer goes anywhere near the site. If a site visit is required, it can be made with all the correct replacement parts and tools without having to make a return trip, saving fuel, time, and manpower, and in an ever increasing green economy, reduce your carbon footprint.

CheckMyCCTV can not only help reduce the number of service visits, but also ensure service visits are more targeted, and improve efficiency within a service team. This was demonstrated to us this week when a hard disk failure was reported by a CheckMyCCTV monitored system – the end user was blissfully unaware of any issues because the system looked like it was operating correctly, it just wasn’t recording!

The installer was immediately alerted to the hard disk failure by CheckMyCCTV, which also indicated the required replacement hard disk size. The installer then contacted the customer to let them know they would visit to repair the faulty unit, before they were even aware there was a fault.

One check, One call, One visit, One happy customer!

Try CheckMyCCTV now and see how it can improve your service efficiency.

Are your retail CCTV systems being checked?

CCTV is an integral part of retail loss prevention, security, and health and safety, and modern CCTV systems are powerful devices which store many days, weeks, or months of unattended footage.

Fit and forget?

Digital CCTV systems are often seen as a ‘fit and forget’ solution, and in an ideal world they would be, but the fact that they operate with very little human intervention can also mean that it could be many days, weeks, or months before any problems are noticed, and often only after an incident has occurred.

There are plenty of things that can reduce the operational performance of a CCTV system at any time – such as cameras becoming faulty or being tampered with, the hard disk storage failing, alarm connections coming loose, and even the clock loosing accuracy.

Supplement your maintenance contract

Even in this digital era, when many CCTV systems are connected to networks, maintenance contracts are still based on one or two site visits a year from the installer to ensure that the systems are working effectively, but this can leave a large part of the year when your stores are vulnerable if there is a failure.

Manual checking can be a time consuming and mundane task, especially across multiple sites. This is where CheckMyCCTV can help by running multiple operation checks on all your CCTV systems every hour of every day, alerting you when any of issues are detected so they can be resolved quickly with reduced downtime and maintenance costs.

CheckMyCCTV is used to monitor thousands of retail stores to reduce the risk of faulty CCTV systems, contact us at sales@nullcheckmysystems.com for a FREE 14-day trial or to discuss how CheckMyCCTV can help you.

 

Check your multi-site CCTV installations today

CheckMyCCTV is ideal for monitoring the operation and status of your multi-site installations, especially when sites are located over large geographic areas, are unmanned, or you just need the reassurance that your CCTV systems are working.

It is often difficult to know at any point in time whether your sites are operational, checking manually can be time consuming, repetitive and often inaccurate, especially if there are 10’s or 100’s of sites to check.

CheckMyCCTV not only checks the health of your entire CCTV estate, but also that your sites are configured and operating correctly. Typical operational checks include:

  • Checking that the alarms are operational.
  • Ensuring the site operator is arming/disarming the site.
  • Ensuring that alarms are being monitored by the RVRC,
  • Checking that the system is recording for the required duration, and
  • Checking that the Time and Date of the recordings are accurate.

CheckMyCCTV’s easy to use interface will always keep you up to date with the status of all your sites, no matter where they are.

CheckMyCCTV offers an incredible value proposition for peace of mind – typically less than 1% of the cost of your CCTV installation to monitor your site for a year.

Contact us for a quote or to sign up for a free 14-day trial.