We are delighted to announce integration with CCTV products from Merit LILIN, one of the worlds leading CCTV manufacturers.

By joining Merit LILIN’s Software Alliance Partnership programme, we have received specialist technical support allowing us to integrate Merit LILIN DVR and NVR products into CheckMyCCTV in record time.

Installers of Merit LILIN systems can now offer automated remote system checks as part of their service contracts to ensure the integrity of their customers’ CCTV systems 24/7 rather than only on maintenance visits.

CheckMyCCTV is already used to monitor the status of thousands of remote CCTV systems 24/7 as part of their installers’ proactive maintenance solution. Drop us an email at info@nullcheckmysystems.com for more information about CheckMyCCTV and how it is helping installers attract and retain business and increase their margins.

Remote Video Response – a CheckMyCCTV Monitoring Partner – have launched their new ‘Wrap Deal’ which includes a quality Interlogix DVR, Detectors, Monitoring, and CheckMyCCTV status monitoring with no capital outlay.

 

In today’s competitive market, Installers want technology that is quick and easy to install, that satisfies their customers’ needs, and maximises their financial returns.

By adding CheckMyCCTV 24/7 status monitoring into the package, Remote Video Response also monitors the status of the installation and alert the installer to faults and operational issues as they occur, offering the reassurance that the installation is operating correctly at all times.

Remote Video Response are an NSI Gold approved company with a proven track record in CCTV monitoring, and with best-in-class partners help maintain their exceptional levels of quality and service.

Colin Walters, General Manager of Remote Video Response commented “launching this wrap deal with CheckMyCCTV included demonstrates without limits, our commitment to providing cost effective and innovative solutions to our customers.”

Darren Rewston, Managing Director of CheckMySystems Ltd. adds “Remote Video Response were one of the first CheckMyCCTV Monitoring Partners, recognising at an early stage that monitoring the status of remote CCTV installations is key to ensuring their service levels.”

“Including CheckMyCCTV status monitoring as part of the ‘Wrap Deal’ package, shows their commitment to ensuring not only are their customers’ sites protected, but that their CCTV is working correctly 24/7”.

To find out more about this unique package from Remote Video Response, and how it can give you a competitive edge, call them on 0844 879 1007 or email rvrsales@nullsmc-net.co.uk

We’re proud to announce our CheckMyCCTV software is a finalist in the 2014 Benchmark Innovation Awards.

We have long believed that remote CCTV checking is an essential part of maintaining the effectiveness of modern CCTV systems, and by nominating CheckMyCCTV for this award, our customers agree.

CheckMyCCTV is currently used to monitor the status of over 6,000 CCTV systems, helping to ensure they are operational every hour of every day.

At a time when CCTV end-users are demanding more from their security spend, Installers using CheckMyCCTV are raising the standard and value of their maintenance service by offering a proactive and customer focused service.

Installers who use CheckMyCCTV can view the status of their customers’ CCTV systems at any time, and are alerted to CCTV system faults or on-site issues as they happen. This allows problem sites to be proactively targeted with remote or on-site servicing when it is needed, rather than waiting for their customers’ to report issues, often after an incident has happened and it’s too late.

CheckMyCCTV is being used in many sectors including; Retail, Education, Waste Management, Local Council, Critical Infrastructure, Logistics, Food Preparation, Healthcare, and Transportation, with more systems being monitored every day.

The introduction of CheckMyCCTV Connector has further strengthened our customers’ service offering, allowing Installers to monitor their customers’ CCTV systems even if they are behind a firewall or on a corporate network.

If you provide maintenance services for customers with multi-site or remote CCTV systems, contact us to discuss how CheckMyCCTV is helping CCTV installers provide innovative maintenance solutions, and arrange a no-obligation demonstration or trial.

Phone 0161 870 6137 or email info@nullcheckmysystems.com

For more about Benchmark Magazine, visit www.benchmarkmagazine.com

Maintenance monitoring is a new concept in the CCTV industry, although it is used regularly in other sectors such as IT, refrigeration, and Oil & Gas production to increase system uptime and reduce maintenance costs. 

So we’ve compiled a list of the 10 frequently asked questions about CheckMyCCTV:

1. What is CheckMyCCTV?

CheckMyCCTV is a software solution to check and verify that a CCTV installation is working correctly at all times. CheckMyCCTV monitors your installations and alerts you when there is an issue so it can be pro-actively remedied.

2. Why use CheckMyCCTV?

Your customers require their CCTV systems to be operational 24/7 to ensure their staff, premises, and assets are protected at all time. Traditional annual maintenance cannot provide this assurance. By monitoring your installations with CheckMyCCTV, you can give your customers the assurance that their CCTV systems are operational at all times.

CheckMyCCTV can be used as part of a proactive maintenance service, allowing you to resolve issues before they become critical.

3. How does it work?

CheckMyCCTV works by connecting to the DVR or NVR and performing checks using a network connection, either locally, via broadband, 3G, or VPN. Systems can be configured to be checked at preset intervals and if any of the checks fall outside of the user threshold, or if a failure is detected, an alert is displayed on the CheckMyCCTV Software, and an email is sent.

4. Does anything need to be installed or configured on the CCTV system?

The only thing that needs to be configured on the DVR or NVR is a user account for use with CheckMyCCTV. No other hardware or software is required.

5. What checks can it do?

There are a number of checks that CheckMyCCTV can perform on a remote CCTV system, the ‘core’ checks that work on all of our systems are:

• Network/Connection Check – Ensures the software can connect to the CCTV and Router.
• Camera Failure Check – Reports when cameras have failed on the system.
• Recording Check – Ensures the system is recording as expected.
• Record Duration Check – Ensures the system is recording for the correct duration.
• Time Accuracy Check – Ensures the time is set correctly on the system.

There are other checks which are available on other devices including Camera Tamper Detection, and Restart Checks. A list of available checks can be downloaded HERE.

6. Does CheckMyCCTV work with any CCTV system?

CheckMyCCTV is currently compatible with over 40 brands of DVR/NVR manufacturers including Samsung, Panasonic, HikVision, Dedicated Micros, Lilin,  Xtralis, Vista, and Videcon. A full list of compatible brands can be seen HERE. We are adding more brands on a ‘per project’ basis, so if you use a particular brand for a project that is not supported, please contact us.

7. What if the CCTV systems are on a Corporate network or behind a Firewall?

Many CCTV systems are installed on company networks which have no external access to them. Ordinarily, this would mean that checks could not be performed, but using our CheckMyCCTV Connector software, it is possible to run the checks on your customers’ network and receive the results in your CheckMyCCTV Service.

For more details about CheckMyCCTV Connector, click HERE.

8. What do you need to run CheckMyCCTV?

Not much, the software is installed on a Windows PC or Server with at least 2GB of an RAM and as long as it has access to the Internet or a connection to the systems to be checked, then that is all you need. Some of our customers have a second monitor to show the status of their installations using the Map facility, but that’s optional.

We also have CheckMyCCTV Monitoring Partners who can run the service for you. For more details about our monitoring partners, click HERE.

9. What is a typical application for using CheckMyCCTV?

There probably isn’t a typical application as such, any CCTV system could be monitored regardless of the application. However, by far the most popular application where CheckMyCCTV is used is to monitor the status of multi-site retail installations. This is often because it is difficult to know the status of multiple CCTV systems  more dotted around the country than a few systems. CheckMyCCTV can display the status of thousands of CCTV systems on one screen.

10. How much does CheckMyCCTV cost?

CheckMyCCTV is licensed annually per connected DVR or NVR System (up to 64 cameras). The cost per license depends on how many systems the software is monitoring. We have a CheckMyCCTV Starter Pack which contains the CheckMyCCTV software, 25 Licenses, Customer branding, and remote setup and training for just £995+vat.

If you have a specific application, or would like to try CheckMyCCTV, please contact us to discuss your individual requirements on +44 (0)161 970 6137 or email us at info@nullcheckmysystems.com

CheckMySystems Ltd. announce support for Vicon’s HDExpress line of NVRs.

CheckMyCCTV is used to monitor the status of thousands of CCTV systems distributed over wide geographical areas, such as in retail, restaurants, banks, infrastructure, and transportation. Many of these installations typically have a small number of analogue cameras recording onto DVR systems.

CheckMyCCTV supports over 40 brands of DVR CCTV systems, but with the demand for IP based CCTV systems growing, and customers switching to NVR replacement systems, CheckMyCCTV has evolved to provide support for for NVR systems from manufacturers such as Samsung, HikVision, Panasonic, Dahua, Qnap, NUUO, Xtralis, and more.

Darren Rewston, Managing Director of CheckMySystems Ltd. comments, “By expanding the list of supported products to include the Vicon HDExpress NVR, we are offering our customers an increased portfolio of easy to use DVR replacement products which can be seamlessly integrated into their existing CheckMyCCTV service.”

To find out more about how to offer your CCTV customers a remote status monitoring solution as part of their maintenance provision, please contact us on +44 (0)161 820 6137 or drop us an email to info@nullcheckmysystems.com

We are delighted to announce that CheckMySystems, developers of the unique CheckMyCCTV maintenance monitoring solution, are now an Axis Application Development Partner.

CheckMyCCTV is used by CCTV installers to monitor the maintenance status of thousands of remote CCTV systems in retail, schools, councils, utilities and other multi-site installations. As as our customers move away from traditional analogue systems to IP based systems, it is important that we offer the same seamless integration within CheckMyCCTV.

CheckMyCCTV is already compatible with a wide range of industry leading DVR and NVR products from partners such as Samsung, Panasonic, Dedicated Micros, and Hikvision, and by adding support for Axis IP cameras we can add maintenance monitoring right up to the source devices in the CCTV system.

Darren Rewston, Managing Director of CheckMySystems comments “Customers using CheckMyCCTV often monitor many CCTV systems spread out over a large geographic area, such as retailers, banks, and utility companies. These have traditionally used DVRs with a small number of analogue cameras attached. We are now seeing these customers move towards more IP based solutions”,

Adding “Although we added support for ONVIF compatible IP cameras, developing for individual brands such as Axis, allows us to utilise some of the advanced features checks that are not supported by other cameras.”

We look forward to providing native support for Axis products in the future. Please get in touch if you have any projects new or existing projects using Axis IP cameras or encoders, on 0161 970 6137 or email info@nullcheckmysystems.com