Introducing CheckMyCCTV Connector

Our customers already use CheckMyCCTV to monitor the maintenance condition of thousands of remote CCTV systems. With CheckMyCCTV Connector, it’s now possible to monitor CCTV systems even when there is no external access to them.

Many CCTV systems are connected online these days, which means that CheckMyCCTV has no problem connecting to them. However, when CCTV systems are installed behind a firewall or on a company network, it’s more difficult to offer a remote maintenance monitoring service without having to open outside access via the router or VPN. Not any more…

CheckMyCCTV Connector is a simple solution which allows the checks to be conducted from within the remote network, and send the results back to your CheckMyCCTV software for monitoring.

What is CheckMyCCTV Connector?

CheckMyCCTV Connector is a lightweight application which resides on a Windows PC, Server, or Virtual Server on your customers’ network. It performs the maintenance checks by accessing all the CCTV devices on the internal network and reporting the results back to your CheckMyCCTV software through our web portal via a HTTP connection.

How does CheckMyCCTV Connector work?

To start checking the status of CCTV systems within your customers’ network, you’ll need to follow a few simple steps:

  1. Install the CheckMyCCTV Connector software on a PC within your customers’ network.
  2. Copy the 16-digit unique ID key.
  3. Create a Connector Site in your CheckMyCCTV Software and enter the unique ID key.
  4. Start adding devices into the software to check in the normal way, using the devices local IP addresses.
  5. The settings and results are transferred back and forth using our web portal.

Once you’ve set up devices on the connector, you just need to license it in the normal way within the CheckMyCCTV software.

Where is CheckMyCCTV Connector used?

CheckMyCCTV Connector is used if you need to monitor systems that you have no direct access to or are installed on locked-down networks, typical examples include retail chains, banks, petrol stations, schools and council offices, corporate networks, and national infrastructure:

CheckMyCCTV Connector Corporate Network

When is CheckMyCCTV Connector available?

CheckMyCCTV Connector will be available from 16th September 2013.

How much does CheckMyCCTV Connector cost?

For a limited time, CheckMyCCTV Connector is free of charge to existing customers. You just need to license each unit connected to it as you would with any other system to be monitored.

To get CheckMyCCTV Connector, or to try CheckMyCCTV, contact us on +44(0)161 870 6137 or send an email to

New Release: CheckMyCCTV version 1.1.4

CheckMyCCTV version 1.1.4 is now available to download. This version fixes a few minor issues we had found or reported by customers using Current users can update their software by clicking Help > Check for updates and follow on-screen instructions.

1.1.4 Changelog:

CHANGED – Map web pages available locally for sites without access to CheckMySystems website.

FIXED – Screen at 1024 x 768 resolution do not display test configuration page correctly.

FIXED – When you initially create a Customer, a Site icon is displayed where the Set/Unset Icon should be.

New Release: CheckMyCCTV version 1.1.3

CheckMyCCTV version 1.1.3 is now available to download. This version fixes a few minor issues we had found or reported by customers using Current users can update their software by clicking Help > Check for updates and follow on-screen instructions.

Note: The Updates pop-up box is sometimes hidden behind the CheckMyCCTV screen, you can see it by minimising CheckMyCCTV. This issue is also fixed in version 1.1.3.

Improvements include:

  • Pop-up windows are no longer obscured when the map is displayed.
  • Improved the methods of detecting false readings from the DVR.
  • The Ping bar can now be hidden if the Ping function is not used.
  • The Unit Summary information can be re-read manually by clicking the ‘Refresh Unit Summary’ button rather than an automatic daily update. Useful if a unit has been replaced or modified.
  • The ‘Reset’ button in the Map now sets the marker back to the default location when no location has been set previously.
  • Added 72h threshold limit to the Text Recording test.
  • Fixed an intermittent issue when a site is renamed and a new tab is immediately selected causing an ‘Object Not Found’ Error
  • Fixed issue which occurs when a site is renamed, the view now displays the renamed site rather than the global view.
  • Fixed intermittent display issue when changing sites in the tree, sometimes the tabs on the Site Information page show the previous sites results.
  • Fixed an issue where the Software Update pop-up box is hidden behind the software.

We recommend that this update is applied to all existing installations.

New Release: CheckMyCCTV version 1.1.0

CheckMySystems is happy to announce the release of version 1.1 of CheckMyCCTV software. This version fixes a few bugs and adds some new features based on customer feedback. Current users can update their software by clicking Help > Check for updates and follow on-screen instructions.

New Features include:

  • Event Log – shows issue alerts for each Unit, Site, Customer.
  • Alarm Set/Unset indication – allows quick verification that a unit is armed or disarmed.
  • Ignore function – allows users to manually ignore issues for a preset time or until the issue clears.
  • User editable notes – allows free text notes to be added to each Unit, Site, or Customer.
  • Alarm Activations – warns if alarms have not activated over a preset time period.
  • Remote Alarm Connection:
    • Checks that the remote alarm reporting is enabled.
    • Checks that the IP address/Hostname of the RVRC is correct.
    • Checks that the unit has reported alarms to the RVRC over a preset time period.
  • Added Maintenance Tools tab (Not in the Trial version) – allows remote reboots, Network Time Protocols, and network settings to be configured.

CheckMySystems are always grateful to receive feedback, whether it is positive and negative. If you have any issues with CheckMyCCTV or have any feature requests or suggestions please send them to and we will respond to every email.