CCTV Test

CheckMyCCTV makes Quantum leap

Vista QuantumCheckMyCCTV – the unique CCTV status monitoring solution – has added support for all Vista Quantum CCTV systems, including the Eco, Plus, 960h, and NVR models.

Installers are benefiting greatly by offering their clients remote CCTV status and diagnostic checks using CheckMyCCTV software, especially over installers who are offering only annual maintenance visits as their service provision.

By supporting the whole range of Vista Quantum products, our customers can now add new and existing Vista Quantum CCTV systems to their CheckMyCCTV status monitoring service, providing their customers with the reassurance that their CCTV is operating correctly and response they require when it isn’t.

Darren Rewston, Managing Director of CheckMySystems comments, “We have supported Vista Quantum DVR products for some time, but we’ve been getting more and more requests to support the Quantum NVR as installers shift towards IP based products”

Adding “Our integration with all Vista Quantum platforms means that Vista customers can choose the appropriate system for their clients and still provide proactive status monitoring using our CheckMyCCTV software”.

For more information about Vista Quantum products can be found at vista-cctv.com

For a FREE trial, or information about CheckMyCCTV and how it can improve your maintenance service, please call +44 161 870 6137 or Contact Us

Genie CheckMyCCTV Promotion

Buy a Genie DVR in September and October to qualify for FREE CheckMyCCTV Status and Operation monitoring software and a 1-year licence for each unit purchased.

CheckMyCCTV allows you to diagnose issues on your CCTV installations to ensure they are operating correctly at all times. Find out more about CheckMyCCTV HERE

UPDATE: This offer now includes our Hosted CheckMyCCTV Service for 1-year for each unit purchased. The hosted service includes Daily checks, Daily Status Report emails, and Web based CCTV Status viewing for your browser or Smartphone.

Genie DVRs purchased in September and October have a voucher in the box with a unique code. To claim your free licenses, register the voucher code(s) below:

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Terms and Conditions
1. Genie CCTV Ltd. and CheckMySystems Ltd. reserve the right to remove this offer at any time without prior notice.
2. Offer only valid on Genie BDVR, EDVRH, and GDVRH products with vouchers in the box.
3. Offer runs from September 1st 2012 until October 31st 2012.
3. One software installation and a maximum of 25 licenses permitted per company.
4. Vouchers expire on December 31st 2012.

RVR Service powered by CheckMyCCTV

Remote Video Response (RVR) has launched a new service designed to continuously monitor the health of its customers’ CCTV equipment.

RVR, part of UTC Fire and Security, is to roll out the new service in partnership with CheckMySystems Ltd.

It has been built around software designed to enable cameras, detectors and recorders to be checked hourly.

Colin Walters, RVR general manager, said that the potential weak link in any CCTV installation, monitored or otherwise, is the efficacy of the products installed: “Some believe that once a system has been installed, then they can forget about it because it will always be working. Sadly this is not the case, as our research has shown.

“Now we are able to regularly check each element of a CCTV system to monitor the network connection and ensure the hard disks have not failed or the system has stopped recording,” he said. “All of this can be done remotely, taking the benefits of RVR to those that would not normally use our services.”

Darren Rewston, managing director of CheckMySystems said customers were noticing that despite buying expensively maintained solutions for their premises, their systems could often have a fault for many months without anyone noticing: “Engineers normally only check the equipment once or twice a year as part of a maintenance package,” he said.

“But the RVR service, using CheckMyCCTV software means that the CCTV installation is being constantly monitored and warning when an issue occurs. Installers using this service will be informed exactly what the issue is, so it reduces the need for lengthy on-site diagnostics, and increases the chance of a fix in the first visit. The potential cost reduction for service calls can be huge.”

New Feature: Daily Status Reports

Get a daily status update of all your CCTV installations

CheckMyCCTV’s new Daily Status Report function allows you to generate automatic ‘snapshot’ status reports for all your sites, every day.

This function is designed for people who do not need the granularity of individual alerts which are generated when as issue is discovered. By receiving the Daily Snapshot Report, they will see the status of their entire estate in a single email at a user defined time each day.

Typical recipients could be Security Managers, Facility Managers, Loss Protection Managers, and even the End-Users. Daily Status Reports can be configured on a Global, Customer, Site, or Unit basis, so group security managers could receive a status report for all sites, and local security managers would only receive a status report for their own sites.

The report can be customised with your logos and layout, and you can choose whether it is exception driven – only sent when issues are discovered, or a complete report with all sites displayed regardless of their current status.

Daily Status Reports give you and your customers an ‘at a glance’ summary of the issues on your sites, and has been optimised for traditional email clients as well as iPhone, Android, and other Smartphones that can display HTML emails.

Visit all your sites, without leaving your seat

With today’s high fuel costs, making unnecessary maintenance visits to customers’ sites can add a pretty high hidden cost to your bottom line. For example, a typical 100 mile round trip will cost in excess of £15. In isolation that may not seem a great amount, but how many miles do your service engineers cover in a month?

CheckMyCCTV can reduce the number of service visits you make by connecting to all your sites and automatically diagnosing issues before an engineer goes anywhere near the site. If a site visit is required, it can be made with all the correct replacement parts and tools without having to make a return trip, saving fuel, time, and manpower, and in an ever increasing green economy, reduce your carbon footprint.

CheckMyCCTV can not only help reduce the number of service visits, but also ensure service visits are more targeted, and improve efficiency within a service team. This was demonstrated to us this week when a hard disk failure was reported by a CheckMyCCTV monitored system – the end user was blissfully unaware of any issues because the system looked like it was operating correctly, it just wasn’t recording!

The installer was immediately alerted to the hard disk failure by CheckMyCCTV, which also indicated the required replacement hard disk size. The installer then contacted the customer to let them know they would visit to repair the faulty unit, before they were even aware there was a fault.

One check, One call, One visit, One happy customer!

Try CheckMyCCTV now and see how it can improve your service efficiency.