Cougar Monitoring launch Cougar 24-7 service


Cougar Monitoring launch ‘Cougar 24-7’ CCTV maintenance monitoring service – powered by CheckMyCCTV

We are delighted to announce that Cougar Monitoring have selected CheckMyCCTV to power their new Cougar 24-7 CCTV maintenance monitoring service, adding to the services they already offer, such as Alarm and CCTV monitoring, Asset tracking, and Lone worker monitoring.

CCTV systems are an important part of your customers’ security provision, protecting a company’s assets, buildings, customers and staff, but what if it’s not working? A CCTV system with a fault or an issue which prevents it from operating correctly can leave your customers at risk of alarms not being reported, or systems not displaying or recording evidence correctly.

Customers expect their CCTV to be working at all times but it is often maintained just once a year if at all – Annual maintenance is simply not up to the task of ensuring your installations operating correctly.

Now with Cougar 24-7, powered by CheckMyCCTV, the status of your remote CCTV systems are monitored every hour of every day to ensure they are fault free and operational. Issues detected by Cougar 24-7 are sent directly to the Installer and/or End user by email so you are made aware of any issues as they happen. This proactive approach to maintenance allows issues to be rectified in a much more timely manner rather than waiting until a fault is discovered by the End-user or a critical incident occurs.

Many Monitoring Stations claim they can do ‘health checks’ but they are little more than a connection check to see if a device is online. Cougar 24-7 performs more than just connection checks – automatically checking Cameras connections, Hard disks, Recording, Record Duration, and Time Accuracy, and more depending on the platform.

Cougar 24-7 is not limited to just alarm monitored CCTV systems, typical examples where CheckMyCCTV can be used to monitor the maintenance status of CCTV systems include:

  • Retail and Commercial
  • Banks and Financial Institutions
  • Telecommunications
  • Warehousing and Logistics
  • Critical Infrastructure
  • Government Facilities
  • Healthcare Facilities
  • Industrial Facilities
  • Prisons
  • Transportation
  • Universities

To find out more about Cougar 24-7, please contact Cougar Monitoring on 0844 85 666 85, email or visit